Job Description
Sales Order Entry Executive (Voice/Customer Support)
Eclectic Technolabs is hiring for one of our clients — a distinguished name in the food manufacturing industry since 2006
Tally Knowledge Preferred | Excellent Communication & Voice Skills Mandatory
Eclectic Technolabs is exclusively hiring for this Sales Order Entry Executive role on behalf of our client — a well-established food manufacturing company with 9+ years average employee tenure and a legacy of delivering quality food products across Tamil Nadu.
Position Overview: We are seeking a detail-oriented and organized Tally Sales Order Entry Executive to join our team. The ideal candidate will be responsible for accurately processing customer orders, maintaining up-to-date records in Tally, and ensuring seamless communication between customers and internal departments. This role requires a strong understanding of sales order processing, data management, and proficiency in Tally ERP software.
Key Responsibilities
Customer Communication
- Liaise with customers to confirm order details, resolve queries, and provide updates on order status.
- Address and resolve customer issues related to orders, ensuring high levels of customer satisfaction.
Order Processing
- Accurately enter customer orders into the system, ensuring correctness in product codes, quantities, pricing, and delivery details.
Tally Entries
- Manage the entry of sales orders and related financial transactions in Tally ERP.
- Reconcile accounts and ensure all Tally entries are accurate and up-to-date.
- Generate financial and sales reports using Tally for management review.
Coordination with Departments
- Work closely with the sales, Production, and Logistics departments to ensure timely and accurate order fulfilment.
- Coordinate with finance to ensure that all orders are accounted for correctly in Tally.
Data Management
- Maintain accurate and up-to-date records of customer orders, transaction history, and related financial data.
- Ensure data integrity in all order entries and Tally records.
Reporting
- Generate and analyse sales order and financial reports using Tally to support decision-making and performance tracking.
- Provide regular updates and reports to management on sales order status and financial metrics.
Required Qualifications
- Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Experience: 2+ years proven experience in sales order processing, data entry, or a related role. Proficiency in Tally ERP software is preferred but not mandatory.
- Communication Skills: Should be very talkative — excellent verbal communication and interpersonal skills.
- Technical Skills: Strong attention to detail and accuracy. Proficient in Microsoft Office Suite (Excel, Word) and other relevant software.
- Soft Skills: Ability to multitask and manage time effectively.
Available Shifts:
Morning: 7:00 AM – 4:00 PM (1 opening)
Afternoon: 2:00 PM – 11:00 PM (1 opening)
About Our Client:
Delivering quality food products across Tamil Nadu since 2006. They are pioneers and the first industrial manufacturer in INDIA producing the world’s healthiest bread — “IDIYAPPAM”. Currently, they serve 200+ clients through institutional, catering, agent, and hotel supply channels.
Their operating philosophy mirrors that of a nurturing mother — preparing food with care, love, and continuous innovation for customers they regard as their own family. Every process is system-driven to ensure uncompromising hygiene, quality, and cleanliness.
Average employee tenure: 9+ years. The organization is expanding and seeking passionate individuals to help take it to the next level. Are you the ONE?
Delivering quality food products across Tamil Nadu since 2006. They are pioneers and the first industrial manufacturer in INDIA producing the world’s healthiest bread — “IDIYAPPAM”. Currently, they serve 200+ clients through institutional, catering, agent, and hotel supply channels.
Their operating philosophy mirrors that of a nurturing mother — preparing food with care, love, and continuous innovation for customers they regard as their own family. Every process is system-driven to ensure uncompromising hygiene, quality, and cleanliness.
Average employee tenure: 9+ years. The organization is expanding and seeking passionate individuals to help take it to the next level. Are you the ONE?
Compensation & Benefits:
• PF & ESI coverage
• Monthly CTC: ₹16,000 – ₹22,000
• Yearly Bonus: ₹12,000
• Quarterly Performance Incentive: ₹2,000 – ₹10,000
• Additional Sales Incentives for conversions
• PF & ESI coverage
• Monthly CTC: ₹16,000 – ₹22,000
• Yearly Bonus: ₹12,000
• Quarterly Performance Incentive: ₹2,000 – ₹10,000
• Additional Sales Incentives for conversions